TERMS AND CONDITIONS

OUR WEBSITE TERMS AND CONDITIONS

TERMS OF SALE

When you place an order with Gym Direct, you will receive an e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us.

Once your order is placed, all details are considered final. Please make sure you check your ordered items and delivery address are correct as these cannot be changed after the order is printed or packed. If the shipping details you have provided are incorrect and you need your order redirected you will be charged with the re-delivery fee.

Please note that sales and promotions may not include all products and brands that are shown in promotional/marketing material.

$20 OFF YOUR FIRST ORDER / SIGN UP

You must be subscribed to our email list in order to receive this discount. This promotion applies to first time customers only. You must spend at least $100 in order for this discount to be valid. It cannot be used in conjunction with any other discounts. Subscribing to SMS marketing is not a condition of purchase.

PRICING

Whilst we try and ensure that all details, descriptions and prices that appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

PRODUCTS OUT OF STOCK 

On occasions an item you purchase may be out of stock. If this product is set to be restocked we will contact you with 2 options, to either place the whole order on back-order until all goods arrive or to send out the items in stock first followed by the items on back-order. If the product will not be restocked we will contact you to work out the best solution, a full refund on that item or a store credit.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern COMPANY’s relationship with you in relation to this website.

The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Gym Direct. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without COMPANY’s prior written consent.

SYDNEY METRO - FREE SHIPPING PROMOTION - TERMS & CONDITIONS:

The Free Shipping Promotion can only be applied to orders where the delivery location is in selected areas of the Sydney Metro Region of NSW, Australia. To view specific locations that are included please click here. If the postcode for the customers delivery location is not included in the link attached this means the customer is not eligible for free shipping. Not all of Gym Direct’s products are included in this Free Shipping Promotion. Only selected products are included in this Free Shipping Promotion.

If the customer makes an order and purchases items that are not included in the free shipping promotion, along with items that are included in the free shipping promotion, the customer is still required to pay the shipping fee for the products that are not included in the free shipping promotion. The free shipping will only apply to the specific product that is included in the free shipping promotion.

Free Shipping Promotion cannot be used in conjunction with other offers/promotions/promo codes or discounts. This is an online only promotion. 

CASHBACK WEEK (10-17TH SEPTEMBER 2022) TERMS & CONDITIONS:

'Cashback Week 2022' Terms and Conditions

• Cashback offer is automatically registered at checkout on both the website and POS. No code, no extra method. No promotional code is required.
• This 'Cashback Week 2022'  starts at 10:00 AM AEST on Saturday the 10th of September 2022 AEST and will end at 11:59 PM AEST on Friday, the 16th September 2022 AEST
• The discounts on offer during the 'Cashback Week 2022' cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• Deals of The Week, Gift Cards are excluded.
• The 'Cashback Week 2022' is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Shipping costs are excluded from this 'Cashback Week 2022'
• Strictly no rainchecks.

WEEKEND MADNESS - FLASH SALE UP TO 50% OFF* (23-25TH SEPTEMBER 2022) TERMS & CONDITIONS:

'Weekend Madness - Flash Sale Up To 50% Off*' Terms and Conditions

• Discounts only applied to selected brands: FleetX, Muscle Motion, Rapid Motion and Morgan.
• Weekend Madness - Flash Sale offer is automatically registered at checkout on both the website and POS. No code, no extra method. No promotional code is required.
• This 'Weekend Madness - Flash Sale offer starts at 12:00 PM AEST on Friday the 23rd of September 2022 AEST and will end at 11:59 PM AEST on Sunday, the 25th September 2022 AEST
• The discounts on offer during the Weekend Madness - Flash Sale offer cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• Deals of The Week, Gift Cards are excluded.
• The Weekend Madness - Flash Sale offer is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Shipping costs are excluded from this Weekend Madness - Flash Sale offer
• Strictly no rainchecks.
  
  

'VIP Exclusive Deals 2022' Terms and Conditions

• 10% discount applied automatically at checkout on both website and POS once you log in as a member. No code, no extra method. No promotional code is required.
• This 'VIP Exclusive Deals 2022' starts at 13:00PM AEST on Tuesday the 11th of October 2022 AEST and will end at 11:59 PM AEST on Friday, the 14th of October 2022 AEST
• The discounts on offer during the 'VIP Exclusive Deals 2022' cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock or available as a pre-order items. Deals of The Week and "Hot Offer Items" are excluded.
• The 'VIP Exclusive Deals 2022'  is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival stated on our website is NOT guaranteed and is subject to change.
• Personal shoppers only.
• Shipping costs are excluded from this "VIP Exclusive Deals 2022'
• Strictly no rainchecks.

HALLOWEEN SPECIAL - 15% OFF* STOREWIDE (25TH-28TH SEPTEMBER 2022) TERMS & CONDITIONS:

“Halloween Special - All Treats, No Tricks - 15% Off Storewide* Terms and Conditions."

• 15% discount is applied automatically at checkout on both the website and POS. No code, no extra method. No promotional code is required.
• Only applied for FleetX, Muscle Motion, Rapid Motion and Morgan brands.
• Excluding vendors, third parties, ex-demo, deals of the week, warehouse clearance, hot offer items, and free shipping items.
• LL Members get double-point rewards (per $ spent) during the sale period.
• This sale starts at 15:00PM AEST on Tuesday the 25th of October 2022 AEST and will end at 11:59 PM AEST on Friday, the 28th of October 2022 AEST (EXTENDED to 31st October 11:59 PM)
• The discounts on offer during this sale cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock or available as a pre-order items.
• The sale is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival stated on our website is NOT guaranteed and is subject to change.
• Shipping costs are excluded from this sale
• Strictly no rainchecks.

NOVEMBER PRICE MARK DOWN - SAVE UP 50% OFF* SELECTED ITEMS (3rd-7th NOVEMBER 2022) TERMS & CONDITIONS:

“November Price Mark Down - Save up to 50% off* on Eligible Products Terms and Conditions."

• Up to 50% discount is applied automatically at checkout on both the website and POS. No code, no extra method. No promotional code is required.
• Only applied for eligible products.
• Excluding vendors, third parties, ex-demo, deals of the week, warehouse clearance, hot offer items, and free shipping items.
• This sale starts at 12:00PM AEST on Thursday the 3rd of November 2022 and will end at 11:59 AM AEST on Monday, the 7th of November 2022 AEST
• The discounts on offer during this sale cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• The sale is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival stated on our website is NOT guaranteed and is subject to change.
• Shipping costs are excluded from this sale
• Strictly no rainchecks.

CLICK FRENZY NOVEMBER 2022 - SAVE UP 50% OFF* SELECTED ITEMS (09th-13th NOVEMBER 2022) TERMS & CONDITIONS:

“Click Frenzy November 2022 - Save up to 50% off* on Eligible Products. Terms and Conditions."

• Up to 50% discount is applied automatically at checkout on both the website and POS. No code, no extra method. No promotional code is required.
• Only applied for eligible products.
• Excluding vendors, third parties, ex-demo, deals of the week, warehouse clearance, hot offer items, and free shipping items.
• This sale starts at 18:00PM AEST on Wednesday the 9th of November 2022 and will end at 11:59 AM AEST on Sunday, the 13th of November 2022 AEST
• The discounts on offer during this sale cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock or available as a pre-order items.
• The sale is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival stated on our website is NOT guaranteed and is subject to change.
• Shipping costs are excluded from this sale
• Strictly no rainchecks.

 'Black November Mega Sale 2022': Terms and Conditions

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for discount.
• Not valid with any other discount codes.
• This 'Black November Mega Sale 2022' starts at 11:00AM AEST on Tuesday 15th November 2022 for Loyalty Lion Members, 00:05AM AEST on Thursday 17th November for Non-Loyalty Lion Members and will end at 11:59PM AEST on Monday 29th November 2021
• The discounts on offer during the Black November Mega Sale 2022' cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock, or available as a pre-order item.
• Only selected products and collections are included as part of the tiered discounts on offer. Every other item is 10% OFF - excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items. 
• The 'Black November Mega Sale 2022' is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this 'Black November Mega Sale 2022' 
• Strictly no rainchecks.

• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'Black November Mega Sale 2022' Giveaway: Terms and Conditions

• Every customer who makes a purchase during the sale event will go in the draw to win a Gym Direct gift voucher, to the value of double their order value - excluding shipping charges.
• One customer from each state and territory in Australia will be selected at random and contacted on or before Thursday 15th December 2022 - via email, telephone or SMS. The winners will be publicly announced on our Social Media using their first name, surname initial and residing state or territory.
• One entry per customer.
• Cancelled orders not applicable.

'Santa Has Arrived Early Sale 2022': Terms and Conditions

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for discount.
• Not valid with any other discount codes.
• This 'Black November Mega Sale 2022' starts at 11:00AM AEST on Monday 5th December 2022 for  both Loyalty Lion Members, and Non-Loyalty Lion Members, and will end at 11:59PM AEST on Friday 23rd December 2022.
• The discounts on offer during the Santa Has Arrived Early Sale 2022' cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock, or available as a pre-order item.
• Only selected products and collections are included as part of the tiered discounts on offer. Every other item is 10% OFF - excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items. 
• The 'Santa Has Arrived Early Sale 2022' is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this 'Santa Has Arrived Early Sale 2022' 
• Strictly no rainchecks.

• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'Boxing Day 2022' Giveaway: Terms and Conditions

• Every customer who makes a purchase during the sale event will go in the draw to win a Gym Direct gift pack, to the value of $75 - excluding shipping charges.
• Customers must reside in Australia and will be selected at random and contacted on or after Monday 16th January 2023 - via email, telephone or SMS. The winners will be publicly announced on our Social Media using their first name, surname initial and residing state or territory.
• One entry per customer.
• Cancelled orders not applicable.

'Boxing Day 2022 Sale': Terms and Conditions

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for discount.
• Not valid with any other discount codes.
• This 'Boxing Day Sale 2022' starts at 11:00AM AEST on Saturday 24th December 2022 for Loyalty Lion Members, and on Monday 26th December 2022 for Non-Loyalty Lion Members, and will end at 11:59PM AEST on Saturday 31st December 2022.
• The discounts on offer during the 'Boxing Day Sale 2022' cannot be applied to any orders made prior to or after the sale period.
• This sale is only applicable to items that are in stock, or available as a pre-order item.
• Only selected products and collections are included as part of the tiered discounts on offer. Every other item is 10% OFF - excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items. 
• The 'Boxing Day Sale 2022' is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this 'Boxing Day Sale 2022' 
• Strictly no rain checks.
• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'Fresh Start, Fresh Gear Sale' January 2023: Terms and Conditions

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for a discount.
• Not valid with any other discount codes. 
• This ”FRESH START, FRESH GEAR” sale  starts at 15:00 PM AEST on Tuesday 10th January 2023 and will end at 11:59 AM AEST on Tuesday 17th January 2023.
• The discounts on offer during the ”FRESH START, FRESH GEAR” cannot be applied to any orders made prior to or after the sale period.
• This sale is 15% Off storewide: only for selected brands FleetX, Muscle Motion, Rapid Motion and Morgan. Only selected products and collections are included as part of the discounts on offer.
• This sale is excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• The ”FRESH START, FRESH GEAR” is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this ”FRESH START, FRESH GEAR”
• Strictly no rain checks.
• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'Fresh Start, Fresh Gear Sale' January 2023: Terms and Conditions (EXTENDED)

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for a discount.
• Not valid with any other discount codes. 
• This ”FRESH START, FRESH GEAR” sale  starts at 15:00 PM AEST on Tuesday 10th January 2023 and extended to Wednesday 25th 11:59 AM AEST. 
• The discounts on offer during the ”FRESH START, FRESH GEAR” cannot be applied to any orders made prior to or after the sale period.
• This sale is 15% Off storewide: only for selected brands FleetX, Muscle Motion, Rapid Motion and Morgan. Only selected products and collections are included as part of the discounts on offer.
• This sale is excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• The ”FRESH START, FRESH GEAR” is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this ”FRESH START, FRESH GEAR”
• Strictly no rain checks.
• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'Discounts Down Under Sale' January 2023: Terms and Conditions

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for a discount.
• Not valid with any other discount codes. 
• This ”Australia Day Discounts Down Under” sale  starts at 12:00 AM AEST on Friday 27th January 2023 until Tuesday 31st 11:59 PM AEST. 
• The discounts on offer during the ”DISCOUNTS DOWN UNDER” cannot be applied to any orders made prior to or after the sale period.
• This sale is up to 50% Off storewide: only for selected brands Muscle Motion, Rapid Motion and Molten. Only selected products and collections are included as part of the discounts on offer.
• This sale is excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• The ”DISCOUNTS DOWN UNDER” is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this ”DISCOUNTS DOWN UNDER”
• Strictly no rain checks.
• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'Love on a Budget Sale' February 2023: Terms and Conditions

• No promotional code is required as all products included in this sale will be automatically discounted at checkout if the item is eligible for a discount.
• Not valid with any other discount codes. 
• This ”LOVE ON A BUDGET” sale  starts at 12:00 AM AEST on Tuesday 14th February 2023 until Tuesday 28th 11:59 PM AEST. 
• The discounts on offer during the ”LOVE ON A BUDGET” cannot be applied to any orders made prior to or after the sale period.
• This sale is up to 50% Off: on selected brands. Only selected products and collections are included as part of the discounts on offer.
• This sale is excluding shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• The "LOVE ON A BUDGET SALE" is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the Estimated Time of Arrival’s stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this ”LOVE ON A BUDGET”
• Strictly no rain checks.
• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

'18th Birthday Bash: Sweat, Celebrate and Save' March 2023: Terms and Conditions

The winner(s) must provide a valid email address for communication purposes, and the use of fake, duplicated, or spam email addresses for entry into the competition is strictly prohibited. Gym Direct reserves the right to revoke any prizes at its discretion if the winner violates any of the terms and conditions of the giveaway.

The prizes are awarded to winners on a first-come, first-served basis, subject to availability. Customer must take a screenshot of their winning code as proof to claim their prize. Each item has a limit of one winner. If a customer has already won an item, they are no longer eligible to win the same item in subsequent drawings unless otherwise stated.

With the exception of the $20 promo code, if the customer is unable to provide a screenshot of their winning promo code then they are ineligble to win the associated prize.

• Not valid with any other discount codes.
• This ”18th BIRTHDAY BASH: SWEAT, CELEBRATE AND SAVE” event starts at 12:00 AM AEST on Tuesday 7th March 2023 until Friday 7th April 11:59 PM AEST.
• The discounts on offer during the event cannot be applied to any orders made prior to or after the sale period.
• Only selected products and collections are included as part of the discounts on offer.
• Any items on sale during the event exclude shipping charges, clearance items, vendors, third parties, ex-demo, deals of the week, warehouse clearance and hot offer items.
• This sale is only applicable to items that are in stock or available as a pre-order item.
• The event is an online and in-store promotion. (In-Store meaning the Gym Direct warehouse location in Taren Point, Sydney, NSW). Purchases must be made during trading hours if using the promotion in-store.
• For any items listed as Pre-Order items/made-to-order/custom items, the "Estimated Time of Arrival’s" stated on our website are NOT guaranteed and are subject to change.
• Personal shoppers only.
• Gym Direct reserves the right to void transactions where prohibited.
• Shipping costs are excluded from this event.
• Strictly no rain checks.
• If the customer violates any of these Terms and Conditions, the promotion will be invalid, and the promotion will not apply.

$50 Gift Voucher:

1. Only one winner per day is eligible to receive the gift voucher.
2. To be eligible for the gift voucher, the customer must make a minimum purchase of $300, excluding shipping costs.
3. The gift voucher can be used only once by the winner.
4. The gift voucher is valid for a period of three (3) months from the date of issue and must be redeemed within this timeframe.
5. The company will email the gift voucher directly to the winner's email address provided at the time of purchase.