---
title: Why do I have to pay for my goods to be re-delivered?
description: In the event the courier was not able to complete delivery, the courier may opt to charge an additional fee.
---

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# Why do I have to pay for my goods to be re-delivered?

## In the event the courier was not able to complete delivery, the courier may opt to charge an additional fee.

To prevent paying extra delivery charges to the courier, please ensure you provide us with any special delivery instructions when selecting to have your order left unattended. For all other deliveries please arrange for someone to be present on the day of delivery to accept the goods.

\*Re-delivery fees are charged at the couriers discretion and are out of Gym Directs control.

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