Can you delivery large or heavy items to my home?

Yes, although you may need to pay for the tail lift service in additional to the shipping fee.

If you require delivery and any single boxed items are over 50kg, or are a combination of heavy/large items : (over 250kg), and a tail lift service is required then this will be displayed as an option at checkout.

The following situations can be exempt from tail lift charges:

  • Deliveries to Sydney Metro addresses where the receiver can organise manual unload.
  • Deliveries to business addresses with forklift access.
  • Deliveries to local depots for customer pick up, please ask us for the closest depot if you are in a regional/remote area.
  • An order to a residential address weighing up to 250kg, where no single boxed item exceeds 50kg.