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Help Center
SHIPPING
MY ACCOUNT
PRODUCT HELP GUIDE
Weight Plates
Barbells
Dumbbells
Cardio Machines
Machines and Racks
Training Balls
GET REWARDED
PROMOTIONAL DISCOUNTS
PAYMENT OPTIONS
Buy Now, Pay Later
Other Payment Types
ORDERING
SHIPPING
RETURNS & REFUNDS
SHIPPING
Learn more about tail-gate, shipping rates and what is/isn't included in the fee.
Why did I only receive part of my order?
Can my order be left unattended if I am not home?
Can you deliver on weekends or public holidays?
Can I track my order once dispatched?
What shipping methods do you have available?
What is a tail lift?
Can you delivery large or heavy items to my home?
Can I pick up my order from your warehouse?
Do you offer free shipping?
Do you ship outside of Australia?
Why is the shipping calculator not working?
How much does delivery cost?
Part of my order is missing, what do I do?
How long will it take for my order to be delivered?
Why was my order not left unattended as requested?
Why do I have to pay for my goods to be re-delivered?
Why was my order unloaded by hand?
Why do I need to pay extra for a tail lift?