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Help Center
GET REWARDED
MY ACCOUNT
PRODUCT HELP GUIDE
Weight Plates
Barbells
Dumbbells
Cardio Machines
Machines and Racks
Training Balls
GET REWARDED
PROMOTIONAL DISCOUNTS
PAYMENT OPTIONS
Buy Now, Pay Later
Other Payment Types
ORDERING
SHIPPING
RETURNS & REFUNDS
GET REWARDED
Join the Gym Direct Loyalty Lions club, earn points and get rewards.
Can I join lions rewards?
What is lion rewards?
How do I earn points?
When do my points expire?
Are my points transferrable to other memberships?
How to view my membership account?
How can I use my points?
How do I view my point balance?
Is there a limit to the number of points I can earn?
What do the 'approved', 'pending' and 'cancelled' point statuses mean?
I referred Gym Direct to a friend via email
What happens if I leave and decide to join again?
How do I leave the program?
Can I use my points during checkout?
I completed an activity but didn't earn points!
Why did my account balance go down?
What happens if a friend I refer cancels or returns their order?
How do I move up to the next Tier?
What Tier am I currently in?