1. Help Center

Is there any exceptions for warranty?

Basic warranty exceptions.

Gym Direct does not cover warranty from misuse.

The warranty does not cover:

  • Minor cosmetic blemishes to paint/powder coating or other surfaces
  • Normal expected wear and tear
  • Any damage, failure or loss caused by accident, misuse, neglect, abuse, failure to follow servicing, maintenance instructions or warnings in the owner's manual. 
  • For assistance with warranty claims and returns please email our warranty department: sales@gymdirect.com.au