---
title: What does PRE-ORDER mean?
description: When we have an estimated time of arrival (ETA) to the Sydney port for a product, it will be available for pre-order.
---

[Skip to content](https://help.gymdirect.com.au/what-does-pre-order-mean#main-content)

English

Show submenu for translations

![GD---Logo-with-WHITE---Transparent-BG-1.png\]](https://help.gymdirect.com.au/hs-fs/hubfs/GD---Logo-with-WHITE---Transparent-BG-1.png?height=40&name=GD---Logo-with-WHITE---Transparent-BG-1.png)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English
  
  Show submenu for translations
- [SIGN IN](https://gymdirect.com.au/)

[SIGN IN](https://gymdirect.com.au/)

 Help Center

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.gymdirect.com.au/)
2. [ORDERING](https://help.gymdirect.com.au/ordering)

# What does PRE-ORDER mean?

## When we have an estimated time of arrival (ETA) to the Sydney port for a product, it will be available for pre-order.

Pre-order means that the item is currently not in stock at our warehouse, however, there is stock ordered in, which is scheduled to arrive at the Sydney port at an approximated ETA. 

The product page for the pre-order item should display a message with an approximate ETA to the Sydney port. 

Generally, once the shipment with your item has arrived at our warehouse from the Sydney port (this can take up to approximately 10 business days), order processing begins at our office and warehouse to have your order dispatched to you as soon as realistically possible. 

- [MY ACCOUNT](https://help.gymdirect.com.au/my-account)
- [PRODUCT HELP GUIDE](https://help.gymdirect.com.au/product-help-guide#main-content)

    - [Weight Plates](https://help.gymdirect.com.au/product-help-guide#weight-plates)
    - [Barbells](https://help.gymdirect.com.au/product-help-guide#barbells)
    - [Dumbbells](https://help.gymdirect.com.au/product-help-guide#dumbbells)
    - [Cardio Machines](https://help.gymdirect.com.au/product-help-guide#cardio-machines)
    - [Machines and Racks](https://help.gymdirect.com.au/product-help-guide#machines-and-racks)
    - [Training Balls](https://help.gymdirect.com.au/product-help-guide#training-balls)
- [GET REWARDED](https://help.gymdirect.com.au/get-rewarded)
- [PROMOTIONAL DISCOUNTS](https://help.gymdirect.com.au/promotional-discounts)
- [PAYMENT OPTIONS](https://help.gymdirect.com.au/payment-options#main-content)

    - [Buy Now, Pay Later](https://help.gymdirect.com.au/payment-options#buy-now-pay-later)
    - [Other Payment Types](https://help.gymdirect.com.au/payment-options#other-payment-types)
- [ORDERING](https://help.gymdirect.com.au/ordering)
- [SHIPPING](https://help.gymdirect.com.au/shipping)
- [RETURNS & REFUNDS](https://help.gymdirect.com.au/returns-refunds)

- Home
- Products
- Pricing
- Blog
- Company

[![Chill listening crop-3](https://help.gymdirect.com.au/hs-fs/hubfs/GD_-_Logo_-_Transparent_BG_311b7b8b-50c3-4484-82cc-7f9e0c39fbdd_410x%5B1%5D-1.png?width=49&height=24&name=GD_-_Logo_-_Transparent_BG_311b7b8b-50c3-4484-82cc-7f9e0c39fbdd_410x%5B1%5D-1.png "Chill listening crop-3")](http://gymdirect.com.au)

<https://www.facebook.com/gymdirectaustralia> <https://www.instagram.com/gym_direct/> <https://www.linkedin.com/company/gym-direct-au/> <https://www.youtube.com/gymdirect>

Copyright © 2026, Gym Direct